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공항에 있는 여성

출장의 복잡성


The risk paradigm has changed. Over the last year we have seen how debt, war, disease and inflation has fundamentally changed the risk landscape of business travel - both domestically and internationally. 85% of risk professionals agree the world has become more dangerous over the past twelve months - the highest percentage since we started asking the question in 2014*. Employees now expect a heightened level of support, with travellers being 2.1x more likely to call us for advice or assistance than pre-COVID. We continue to support our clients through uncertain times, helping them keep their  global workforce safe in a world of altered risk profiles. 

At the same time when we surveyed 1200 senior risk professionals across the globe 84% reported their employees appetite to travel is linked to the level of support their organisation provides to travellers.

  1. Risk Outlook Report 2023

해외 안전관리 지원

  • 대비 (Preparation)

    직원의 해외 파견에 앞서 코로나19 최신 정보를 조사하고 평가하여, 해당 국가로의 출장 가능 여부를 확인하는 것은 필수입니다. 이를 위해 당사는 의료 및 보안 전문가가 선별한 최신 코로나19 정보 및 조언을 제공해 드립니다. 또한 코로나19 온라인 교육 강좌를 통해 출장을 앞둔 직원들이 안전에 대한 확신을 가지고 대비할 수 있도록 지원합니다 (전체 임직원 수강 가능).

  • 예방 (Prevention)

    Tracker (디지털 상황판)은 사건사고 영향권에 있는 임직원들(주재원, 해당 지역에 방문중이거나 방문 예정인 출장자 포함)과 빠르고 쉽게 커뮤니케이션 할 수 있도록 지원합니다. 심각한 사건사고 발생 시, Tracker를 통해 해당 범위 내에 있는 임직원을 파악하고 다중 채널(이메일, SMS 및 전화(text-to-speech))로 메시지를 발송, 직원의 안전여부를 확인할 수 있습니다.  

  • 지원 (Support)

    어시스턴스 앱을 통해 최신 의료 및 보안, 코로나19 관련 조언에 언제든지 액세스할 수 있으며, 일상적인 건강, 의료 및 보안 관련 궁금한 점이나 우려사항에 대한 문의부터 심리상담 지원서비스에 이르기까지 24시간 365일 지원센터에 전화하여 도움을 받을 수 있습니다. 
We are there to support you at every stage of your return to travel plans.
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Helping you Stay Compliant
  • Evaluate your travel risk policies and receive expert advise on how to address your gaps.
  • Ensure you are staying compliant by adopting an integrated compliance solution.
  • Assess the risk for the location where your people intend to travel (including COVID-19 impact).
  • Assess the risk profile of your traveller (mental health, COVID-19 risk etc.) 
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Fulfilling your Duty of Care
  • Assist your people with COVID-19 arrangements pre, during and post travel (testing, vaccines, quarantine, etc.)
  • Provide medical and security support on the ground and evacuate if needed.
  • Support the emotional and mental health wellbeing of your travellers.
  • Provide 24/7 assistance to your travellers, to give them peace of mind about any challenges they may face. 
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Taking Informed Decisions
  • Stakeholders responsible for travel have access to the latest advice on risks.
  • Managers responsible for travel can update policies and assessments accordingly and inform relevant stakeholders.
  • Travellers and managers are advised about the latest developments in countries.
  • Our team of experts can advise on a COVID-19 travel safe solution, which incorporates compliance monitoring.
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