OverviewInternational SOS provided TeleConsultation support to an American patient diagnosed with COVID-19 while on a short trip to Africa.
ProblemThrough a TeleConsultation, it was determined that the patient's condition was improving and an evacuation was not necessary. Movement to an upgraded facility in-country was hindered due to COVID-19 restrictions and lack of local medical infrastructure. Cooperation between Assistance Centres allowed to medically determine that arranging a receiving care hospital would be difficult.
The patient’s condition was relatively stable. While exploring air ambulance options that could accommodate her daughter (her primary care provider), the patient continued to improve medically.